Pricing Information

Shoppable Services

Atrium Health is committed to empowering patients, in partnership with their care team, to make informed decisions about their healthcare. This includes helping patients understand the cost of their care, as well as financial assistance that may be available. We're pleased to offer patients a tool to estimate their out-of-pocket hospital costs for common medical procedures and tests. This online tool calculates the estimated out-of-pocket hospital costs based on the selected procedure and a patient’s insurance information. The tool can also be utilized to estimate hospital costs for patients that do not have insurance coverage. Atrium Health has elected to utilize CMS' alternative pathway to offer an internet-based price estimator tool as described in 45 CFR § 180.60(a)(2).

We’re committed to helping our patients understand the financial obligations associated with their care. It’s important to understand the tool is not a guarantee of costs and is only an estimate. Please review the disclaimers in detail before using the tool.

We understand that healthcare costs can be very confusing, and we want to ensure patients understand potential costs as clearly as possible. In addition to utilizing our online tool, we encourage patients to contact us via our Atrium Health Hospital Price Estimation Line at 704-355-0900. Patient Financial Specialists are standing by to educate patients regarding costs and billing.

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Standard Charges

Atrium Health provides a list of standard charges for each of its facilities in a CMS-specified template in machine-readable format. The public may view the Centers for Medicare and Medicaid Services (CMS) Hospital Pricing Transparency requirements at the following CMS webpage: cms.gov/hospital-price-transparency. The charge lists posted on this website are accurate, with applicable disclaimers, as of the date indicated within the files below. CMS requires hospitals to update annually. Therefore, ongoing additions and changes made after the date below will not be reflected in the posted files until the next update.

The list charge of a hospital service is not equivalent to the actual amount paid by governmental or commercial insurance companies; accordingly, each patient’s financial responsibility may vary. The amount a patient pays is based on many factors, including health insurance, benefit plans and other applicable discounts, as well as the services provided based on each patient’s unique needs.

Atrium Health reviews its hospital charges annually to ensure they accurately reflect the high-quality care we seek to provide. In some cases, our charges are different from other providers when we offer a differing level of care or unique clinical expertise. Overall, Atrium Health works with patients, providers and partners to lower the cost of care through wellness programs, disease management and quality care.

Disclaimer

The comprehensive, machine-readable files below are posted to comply with federal regulations and are published in CMS' required standard template format. Due to the nature of the files, they will likely be of limited utility to any specific patient and are not intended for consumer or patient use.

The Discounted Cash Price reflected in our machine-readable files is synonymous with the terminology “Uninsured Discount”. Uninsured patients will receive a 50% discount off gross charges on all medically necessary hospital services and on eligible medically necessary Medical Group services. A $50.00 uninsured co-pay may be requested at the time of service for all outpatient Medical Group services. The uninsured discount is applied automatically, and no action is needed by the patient to receive this discount. This program is available to all uninsured patients. The Discounted Cash Price is NOT available to governmentally covered or commercially insured patients. For questions related to waiving insurance benefits please contact Atrium Health Customer Service at 704-512-7171 to discuss other discount options available, and for pre-service completion of the Patient Request for Self-Pay Health Plan Restriction Form.

For a patient to best understand their estimated out-of-pocket costs, it’s important to understand their insurance plan benefits and coverage before seeking medical care. Any amount not covered by the plan becomes the financial responsibility of the patient or their guarantor (such as a parent of a minor child).

At the top of this page is a self-service, Price Estimation Tool ("Cost Estimator" button above), which can help patients and consumers obtain cost estimates for many common hospital services Atrium Health provides. For more specific cost estimates, patients may call 704-355-0900, Monday through Friday, 8:30 a.m. to 5 p.m. Eastern Time to speak with a Patient Financial Services Representative.

To obtain the most accurate estimate, please consult with your physician to obtain the procedure codes that will be related to your treatment. This information will allow Atrium Health to provide you with a service-specific hospital price estimate based on your individual circumstances and patient responsibility.

Payer and data inquiries should be directed to StandardCharges@AtriumHealth.org.

Inquiries related to charges for services already rendered should be directed to Atrium Health Customer Service at 704-512-7171 or AHPA@AtriumHealth.org.

If you are a member of the media using this tool to research a story, please contact Media@AtriumHealth.org for assistance.

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