Atrium Health Cleveland Emergency Department
Emergency Care Video Visit
Available 24/7
Unsure if you should go to the emergency department? Have a secure video visit with an emergency medicine specialist to help you decide if you need to be seen in person. Available for new and existing patients in NC, age 2 and older.
- If you are advised to go to an emergency department and seek care at an Atrium Health facility, there's no charge for the video visit. Self-pay patients receive a discount for the in-person visit.
- If you are treated during the video visit, no payment is collected at time of service. An insurance claim will be filed for patients with health plan coverage, and any post-insurance charges will be billed to the patient. Self-pay patients will receive a bill.
Description
At Atrium Health Cleveland Emergency Department in Shelby, NC, you’ll receive emergency treatment for life-threatening injuries, illnesses and other acute medical conditions. Located at 201 E. Grover St., Shelby, NC, our emergency department is committed to providing timely evaluation and care when you need it most.
We’re open 24 hours every day of the year and will treat children and adults of all ages. Our care teams focus on quickly understanding your symptoms and determining the next steps in your care. From broken bones and severe cuts to heart attacks and strokes, we provide the highest level of emergency room care. When you need emergency help close to home, call 911 or visit our emergency room near you in Shelby, NC.
Learn more about our emergency services or urgent/immediate care services, and visit our ER in Shelby, NC, whenever you need emergency care.
Services and conditions treated
- Doctors board-certified in emergency medicine and an emergency-trained care team
- Advanced diagnostic imaging services, including CT imaging, MRI, digital X-ray and ultrasound
- A full range of laboratory services
- Treatment rooms, including designated trauma/resuscitation rooms
- Bedside registration for convenience and privacy
- Private observation rooms for monitoring
- On-call medical specialists available for consultation
- Emergency transportation by ambulance for critically ill or injured patients
Imaging services may vary at each emergency department location.
When to go to the emergency room
- Chest pain and other heart attack symptoms
- Stroke symptoms
- Difficulty breathing
- Deep cuts or bleeding that won't stop
- Severe burns
- Loss of consciousness, fainting or new confusion
- Large bone fractures
- Head injury or concussion
- Seizures
- Severe allergic reactions
- Severe abdominal pain
- Vaginal bleeding during pregnancy